About Us New Overseas Traders, a Fair Trade company in business since 1987, sources, selects and imports a range of beautiful gifts, furniture and a range of household items for retailers across the UK and Europe. Behind every product is a story of local people driving their local economy. All goods are manufactured by hand, aiding local employment in India and with minimal use of electricity.

As well as supplying hundreds of independent retailers across the country, New Overseas Traders has three retail shops, called The India Shop, in Salisbury and Wantage.

Making A Purchase THIS IS A TRADE ONLY WEBSITE, TO PURCHASE THESE GOODS ON A RETAIL WEBSITE VISIT www.theindiashop.co.uk.

Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart.

Orders are always proforma; payment must be received before the goods are dispatched. Payment is requested only once the goods are packed and ready for dispatch. The goods are then held for 10 days.

All goods are subject to VAT are supplied to trade only.

All goods remain the property of New Overseas Traders until paid for in full.

Payment can be made by bank transfer, credit/debit card over the phone or cheque.

European customers can make the Euro payment to our Euro account.

Shipping And Handling Carriage is paid on orders over £175 for the UK MAINLAND

UK Non-Mainland, Ireland, Austria, Belgium, Denmark, France, Germany, Luzembourg, Netherlands: Carriage free on orders over £300 (€390) excluding VAT (except on orders for furniture, newspaper bags or wooden flooring where it will be charged at cost.

Other destinations, carriage charged at cost, agreed before dispatch.

There is no minimum order however minimum carriage payable:

Packet: £3.50

Carton: £6.95 + vat for UK Mainland. Elsewhere by arrangement.

Carriage by post is at your risk. Transit insurance will not be affected unless requested in writing.

Export carriage is at cost which we can quote upon confirmation of your order.

Delivery Schedule We aim to despatch your goods within 5 working days.
Back Orders Subject to availability orders are delivered in part of in full. In case of non delivery no claim can be accepted for loss of profit.
Tax Charges All goods are subject to VAT.

Customers in the EU should give us their VAT/TVA number otherwise we must charge VAT.
Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee Under the Consumer Protection (Distance Selling) regulations 2000 you have the right to cancel for any reason your contract with us within seven days of receipt of the goods
Reaching Us If you need to reach us, please email us on info@newoverseastraders.co.uk, alternatively, you can call on 01672-851166 (or write to us at New Overseas Traders. Honeystreet Mill, Honey Street Village, Pewsey Vale, Wiltshire, SN9 5PS). UK
Privacy Policy New Overseas Traders are committed to protecting your information and using it responsibly. Please read our policy carefully to understand how we collect, use and store your information.

1. Information we collect

2. Use of information

3. Sharing information

4. Your rights

5. Data transfers

6. How we protect your information

7. How long we keep information for

8. Links to other websites

9. Cookies

10. Updates to our Privacy Policy

11. How to contact us

1. Information we collect

Information we may collect which you have provided us include:

Name, business name, email address, invoice address, delivery address, home address, telephone number.

When you visit the New Overseas Traders website, we may also collect certain information through the use of "cookies" and other automated means. Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Such information may comprise the following information:

" Date and time;

" Originating IP address;

" Type of browser and operating system used (if provided by the browser);

" URL of the referring page (if provided by the browser);

" Object requested;

" Completion status of the request;

" Geographic location; or

" Language preferences.

See more information on 'cookies' below.

2. Use of information

Where we use your information, it may be because you have consented to us doing so or because we consider we have a legitimate interest to do so. Where we do rely on a legitimate interest to use your information, we will always ensure that this is done in a way so as not to be intrusive or cause distress, and that respects your rights. We may from time to time wish to send you communications and material which may be of interest to you via our marketing emails. You will have the opportunity to opt out of receiving these types of communications from us every time we contact you. Please see "4. Your Rights" for further information on this. Other reasons may include using information because we have a legal obligation to do so or because we have to fulfil contractual obligations.

Examples:

" You have placed an order with us and we use the information to fulfil this order

" You are an existing customer and we have product updates to send you via our marketing emails (you can opt out at any time)

" You have visited us at a trade show and provided contact details for us to keep in touch, which may include marketing emails if you do not object

" You have enquired, either via our online contact form or by writing a letter to us, about where we sell our products to purchase. We will use your information to assist in responding to your enquiry only.

3. Sharing information

We do not sell, otherwise disclose, or share information we collect and hold about you, except as described in this Privacy Policy.

We may also share information with service providers who perform functions and services on our behalf. Such third parties will be appointed as data processors and will be provided only with information necessary to perform the services on our behalf but are not authorised to use such information for any other purposes.

We may disclose information about you if we are required to do so by law or pursuant to legal process, or in response to a request from law enforcement authorities or other government officials.

We reserve the right to transfer information about you in the event that we sell or transfer all or a portion of our business or assets, in accordance with applicable law. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use information you have provided to us in a manner that is consistent with our Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your information with any inquiries concerning the processing of that information.

4. Your Rights

You have certain rights to the information we process about you as expressly provided for by applicable law. You may request access to the information we hold about you, update, amend or correct the information, and in some circumstances you may object to our use of your information.

You also have the right to request that we cease sending marketing communications, whether by email or otherwise, to you. You can do this by (i) clicking the unsubscribe link displayed in any of the marketing e-mails you receive, or (ii) otherwise requesting that we do not process your information for marketing purposes.

5. Data Transfers

We may transfer to and store the information we collect about you in countries other than the country in which the information was originally collected, including the United States or other destinations outside the European Economic Area ("EEA"). Those countries may not have the same data protection laws as the country in which you provided the information. When we transfer your information to other countries, we will protect the information as described in this Privacy Policy and comply with applicable legal requirements providing adequate protection for the transfer of information to countries outside the EEA.

By submitting your information to us, you agree to this transfer, storing and processing.

6. How we protect your information

Personal Information may be processed by either automated or manual methods.

We have in place appropriate technical and organisational security measures to protect your personal Information against unauthorised or unlawful use, and against accidental loss, damage or destruction.

We ensure any third party service providers we use abide by data protection and strong privacy policies so that data is handled appropriately and lawfully.

7. How long we keep your information for

New Overseas Traders only retains your information for as long as needed to fulfil the purposes for which it is collected, unless otherwise provided by law. If you would like to know how long we hold any specific information, then please contact us and we can provide further details.

8. Links to other websites

Our website may provide links to other websites for your convenience and information. These websites operate independently from us. Linked websites may have their own privacy policies, which we strongly suggest you review. To the extent that any linked websites you visit are not owned or controlled by us, we are not responsible for the websites' content, any use of the websites, or the privacy practices of the websites.

9. Cookies

A "cookie" is an element of data that a website can send to your browser which may then be stored on your system. We use cookies to gather information about the visitors to our website (as they enable us to improve our website and deliver a better and more personalised service). We do not associate the information in a website visitor's cookie with any other information about that visitor.

Third party cookies are in use on our website for which they will have their own privacy policies. We do not control the use of third party technology and we are not responsible for any actions or policies of such third parties.

An example of third party cookie use on our website is as follows;

This website uses Google Analytics, this is a service of Google Inc. ("Google") Google Analytics uses "cookies". The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States for us to evaluate and improve our website.

When you access our website you will receive a clear notice advising you that the website you are visiting intends to use cookies and by continuing to use the website you consent to their use as described in this privacy policy.

Unless you have adjusted your browser setting so that it will refuse cookies from our website, our system will issue cookies. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. You can find out how to do this for your particular browser by clicking "help" on your browser's menu. Please note, however, that without cookies you may not be able to take full advantage of all our websites features.

10. Updates to our Privacy Policy

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our processing of your information and privacy practices. We will display a notice on our website to notify you of any significant changes to our Privacy Policy and indicate at the top of the Privacy Policy when it was most recently updated.

11. How to contact us

If you have any questions or comments about this Privacy Policy, the use of cookies, if you would like us to update information we have about you or your preferences, or to exercise your rights of access, rectification, blocking, or deletion, or to object to the processing of your information, please write to us at:

New Overseas Traders

Honeystreet Mill

Honeystreet Village

Pewsey Vale

Wiltshire

SN9 5PS

Returns Policy All goods are handmade. If you are not satisfied with the quality we will take them back, provided the goods have not been displayed or sold.

Our textiles are machine washable on a cold and gentle cycle. Continuous exposure to bright sunlight will accelerate the fading process. Drying in a hot tumble dryer may result in shrinkage. Deep coloured textiles or rugs should not be placed on light coloured surfaces due to the possibility of colour transfer.
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